• Netherlands, Amersfoort
  • IT
  • Professional Job
  • Full-Time

Kurze Stellenbeschreibung

 

Responsible for the vendor & contract management of the outsourced services of FrieslandCampina, in particular the End User Computing Services.

 

Manages all aspects of the outsourced End User Computing services

Stellenbeschreibung

In this position, you will be responsible for:

 

Accountable for defining, building and maintaining of Vendor Relationships:

– strategic vendors in the End User Computing domain services

Management of the outsourced End User Computing services:

Service Contracting, in cooperation with Service Delivery and Purchasing:

Service Evaluation:

Service life cycle Management, in cooperation with Service Delivery

Financial Management & Cost Distribution of Outsourced Services

 

Team details
For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it’s not just about what we do, but who we are.

 

We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our 22,000 employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

 

Departmental information:

FrieslandCampina’s business is supported by Corporate IT. Within Corporate IT there is the GS&S team (Global Solutions & Services). This GS&S organization is responsible for all infrastructure related activities as well as application development and maintenance.

The platforms are end-to-end responsible for the services in a domain. This means that a platforms is responsible for the full stack from hardware infrastructure to application. And for this stack the platforms is responsible for delivery according to SLA, continuous improvement and enhancements. The platform services consist of components delivered by the own team, by external partners either directly or via the Vendor, Contract management team. The Global Workplace Solution & Services takes care of the delivery of End User Services.

 

Function specific challenges:

  • He/she has to keep him/herself up to date on business and IT projects to be able to get the big picture at FrieslandCampina level
  • He/she has to keep him/herself up to date on IT industry status and evolution and detailed knowledge of the IT Strategic Suppliers
  • Implement Contract Lifecycle Management, where demands matches the delivered services of today, but also of tomorrow.
  • Setup, implement and maintain Contracts and Service Level Agreements together with Service Delivery Management for the outsourced end user computing domain.
  • Setup, Implement and maintain Financial Management and Cost distribution principles for the EUC domain.

Requirements

To be a successful in this position, you are/have:

  • Knowledge of- and experience with IT Vendor & Contract Management (Legal knowledge)
  • Knowledge of End User Computing, Service Desk, SaaS and cloud contracts in particular.
  • Knowledge in market development in these area(s)
  • Good and broad understanding of IT services
  • Good financial insight
  • Experience with both Customer and Vendor relationship management
  • Good common sense understanding of specific business needs & operational requirements
  • Knowledge of general dependencies in IT Business processing within food production companies
  • Relationship management in combination with negotiation skills

    Excellent and effective communication skills – both verbal and written

    Planning and Organizational skills

    Autonomously in work, but able to work in teams

    Proactive attitude and feels responsible for agreed deliverables

    Focus on achieving goals

    Builds relationships for the longer term

    Taking own responsibility

    Keeping overview and dossier-knowledge (Administratively correct)

    Willingness to travel

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  • Compensation benefits
    Your salary is based on the weighting of your job, your experience and your training. FrieslandCampina offers not only a competitive salary but also training and education on the job because it’s important for our people to continue to grow. After all, your development is not only good for your career; our products also benefit from it. The mutual exchange of knowledge between colleagues is also evident on the work floor. It is, after all, the most effective way to learn.

 

Add local Compensation Benefits information, to make the offer more concrete.

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